Product Manager - Digital Products (Hybrid)

Jakarta, Jakarta   |   Full Time

To achieve our mission to build the fairest financial services company we need to build a world-class product experience that is seamless, convenient and reliable for our customers. We face new and exciting challenges every day and need your help to solve them.

We are looking for someone to join our team to help us achieve our mission by scaling our digital products offering. As a Product Manager for this team, you will be responsible for conceptualizing, building & enhancing the product solutions to offer a superior experience to our customers. You will also be responsible to craft and executing the product strategy to scale the product offerings.

About Flip

Rafi, Luqman, and Anjar, who were college friends in Universitas Indonesia, started Flip as a project in 2015 to transfer payments to each other at a fraction of what banks would charge them. They are pioneers in the Indonesian market, with their technology now helping millions of Indonesians, both individuals and businesses, carry out bank-to-bank money transfers through a reliable and seamless app.

After five years of operations, Flip has helped Indonesians transfer money worth several trillions of rupiah and has received double-digit funding from respectable investors such as Sequoia India, Insight Partner, and Insignia. Flip’s ultimate mission is to give Indonesians access to one of the most progressive and fairest financial services in the world.

At Flip, we always strive to provide the fairest place for you to work, learn, and grow with talented and fun people in various opportunities to advance your career and get fair rewards. We believe that we have to treat employees, customers, and all stakeholders fairly and respectfully. Fair treatment for employees means we establish clear goals, facilitate our employees to achieve them, and value their contribution to the company with equitable benefits.

What you'll do:

  • Define, lead and execute a product strategy to achieve our business goals while collaborating with other product teams and functions.
  • Own OKRs and drive the roadmap for your team, ensuring alignment with other pods and product groups
  • Manage prioritization, product definition, execution, roll out and impact analysis for each of the initiatives that are owned by you
  • Determine a scalable way to increase our digital products footprint
  • Work with business teams to leverage third-party partnerships and integrations
  • Own key results for your problem area, customer satisfaction, usability, on-time releases, and other critical metrics.
  • Develop trusted relationships with engineering leaders, business leaders, and stakeholders to drive optimized product delivery.

What you'll need:

  • A Bachelor’s / Masters or an equivalent degree, preferably in engineering or management
  • At least 4 years of product management experience in delivering highly successful and innovative consumer internet products with stellar design taste and product instincts
  • Ability to break down complex problems, identify use cases and solutions while working in a fast-paced environment
  • Demonstrate a nuanced understanding of data, design & research, software engineering, business processes and partner effectively with those teams
  • Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements.
  • High attention to detail, ability to insist on high standards, and proven ability to manage multiple, competing priorities simultaneously with minimal supervision
  • Strong communication, listening, interpersonal, influencing, and negotiation skills; ability to convey important messages in a clear and compelling manner.
  • A go-getter attitude that resonates with extreme ownership and accountability.
  • Prior experience in managing people and teams

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