Financial Services

Team Leader Desk Collection (Contract-Based) (Hybrid)

Jakarta, Jakarta   |   Contract
About Flip
Rafi, Luqman, and Anjar, who were college friends in Universitas Indonesia, started Flip as a project in 2015 to transfer payments to each other at a fraction of what banks would charge them. They are pioneers in the Indonesian market, with their technology now helping millions of Indonesians, both individuals and businesses, carry out bank-to-bank money transfers through a reliable and seamless app.

After five years of operations, Flip has helped Indonesians transfer money worth several trillions of rupiah and has received double-digit funding from respectable investors such as Sequoia India, Insight Partner, and Insignia. Flip’s ultimate mission is to give Indonesians access to one of the most progressive and fairest financial services in the world.

At Flip, we always strive to provide the fairest place for you to work, learn, and grow with talented and fun people in various opportunities to advance your career and get fair rewards. We believe that we have to treat employees, customers, and all stakeholders fairly and respectfully. Fair treatment for employees means we establish clear goals, facilitate our employees to achieve them, and value their contribution to the company with equitable benefits.

What you'll do:
  • Send a message to all related customers every month
  • Collect payments from customers via Phone Calls
  • Keep tracking of repayment info in the system periodically
  • Create “Surat Peringatan” for customers who are past due more than 30 days
  • Provide the best service to all customersPerform other duties assigned by superiors/directors
What you'll need:
  • A Diploma/Bachelor's degree from any major, preferably in desk call area experience in a fintech/e-commerce/lending service
  • Strong communication, listening, and interpersonal skills
  • Target oriented
  • Excellent in Microsoft Office (Ms. Word, Excel, PowerPoint)
  • Positive attitude, self-motivated, and self-disciplined

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